Error “index was outside the bounds of the array”

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  • #217
    thienquan
    Participant

    I got this error after installing Photoshop and AI

    View post on imgur.com

    #218
    thienquan
    Participant

    After this error message: “index was outside the bounds of the array”, the software does not run anymore

    #219
    wk
    Keymaster

    It could be a schedule error in the program if it does not start up. Go to your “my documents” folder and go to EasyslidesData\Admin\Schedules

    In there are your schedules, eg. worshiplist.esw, etc. Delete all the files in it. Then start easyslides again.

    #224
    thienquan
    Participant

    There is no Schedules folder in the Admin folder

    View post on imgur.com

    I deleted the old EasiSlidesData folder and reinstalled but still failed.

    • This reply was modified 9 months, 2 weeks ago by thienquan.
    #226
    thienquan
    Participant

    Sorry I sent the wrong picture. This image is correct

    View post on imgur.com

    #227
    wk
    Keymaster

    It could be corrupt info in the settings file.

    Try the following:-
    – Exit out of Easyslides
    – In the EasyslidesData folder navigate to \Admin\UserProfiles
    – Delete the XML file(s) in that folder.
    – Restart Easyslides.

    Let me know how you get on.

    #346
    thienquan
    Participant

    Sorry for not following for a long time, but last time I completely erased the machine and reinstalled the operating system then I installed ES 4.05 and it worked, but when windows updated, ES4.05 could not be opened and I installed ES latest version and still getting this error. I followed the instructions to delete the XML file in “\Admin\UserProfiles” but it’s still the same

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