Home › Forums › Easyslides 5 › Error “index was outside the bounds of the array”
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wk. This post has been viewed 951 times
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December 4, 2020 at 4:09 pm #217
thienquan
ParticipantI got this error after installing Photoshop and AI
December 5, 2020 at 12:46 am #218thienquan
ParticipantAfter this error message: “index was outside the bounds of the array”, the software does not run anymore
December 5, 2020 at 1:32 am #219wk
KeymasterIt could be a schedule error in the program if it does not start up. Go to your “my documents” folder and go to EasyslidesData\Admin\Schedules
In there are your schedules, eg. worshiplist.esw, etc. Delete all the files in it. Then start easyslides again.
December 17, 2020 at 12:35 pm #224thienquan
ParticipantThere is no Schedules folder in the Admin folder
I deleted the old EasiSlidesData folder and reinstalled but still failed.
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This reply was modified 5 years, 4 months ago by
thienquan.
December 17, 2020 at 12:54 pm #226thienquan
ParticipantSorry I sent the wrong picture. This image is correct
December 17, 2020 at 6:57 pm #227wk
KeymasterIt could be corrupt info in the settings file.
Try the following:-
– Exit out of Easyslides
– In the EasyslidesData folder navigate to \Admin\UserProfiles
– Delete the XML file(s) in that folder.
– Restart Easyslides.Let me know how you get on.
July 25, 2021 at 10:56 am #346thienquan
ParticipantSorry for not following for a long time, but last time I completely erased the machine and reinstalled the operating system then I installed ES 4.05 and it worked, but when windows updated, ES4.05 could not be opened and I installed ES latest version and still getting this error. I followed the instructions to delete the XML file in “\Admin\UserProfiles” but it’s still the same
December 3, 2022 at 8:08 am #604heavenprince
ParticipantI face the same issue too when trying to install easyslides on a new pc..
December 3, 2022 at 6:29 pm #606wk
KeymasterTry the following:-
– In the EasyslidesData folder navigate to \Admin\UserProfiles
– Delete the XML file(s) in that folder.
– Start Easyslides.December 8, 2022 at 1:57 am #607heavenprince
Participanthi, I tried this step but still same..
December 9, 2022 at 12:30 am #613wk
KeymasterThe schedule could have got corrupted.
1. Go to the easyslides schedule folder, eg. EasyslidesData\Admin\Schedules
2. Delete all the files in that Schedules folder (the files are just schedules and none of your database data will be deleted)
3. Start easyslides 5January 3, 2023 at 11:57 am #623heavenprince
Participanthi, I tried deleted the folder. but when I reopen the software, the error message still comes out. and it created a new schedules folder. I think i will try to format the pc later..
January 4, 2023 at 12:08 am #624wk
KeymasterIf you want, you can email zip and send me your easyslidesdata folder via dropbox or onedrive (send your link to info@easyslides.com). I can then test it on my system.
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